Who we are
Form Eighty Limited is a company registered in England and Wales (company number 14328088) that designs, makes and installs bespoke kitchens, furniture and interiors. We are the "controller" of the personal information described in this notice, which means we decide how and why it is used.
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Address: Unit 44, Team Valley Business Centre, Earlsway, Gateshead, NE11 0QH
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Email: info@formeighty.co.uk
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Phone: 07534 170 322
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ICO registration number: ZC266476
If you have any question about this notice or how we use your information, please contact us using the details above.
What we collect, why, and our legal basis
We only collect information we need to quote for, make and install your project and to run our business. The table shows what we use, for what, and the legal reason ("lawful basis") that lets us do so under UK data protection law.
Name, email, phone number, project address
Used for: responding to enquiries, preparing quotations, arranging surveys, delivery and installation.
Lawful basis: taking steps at your request before a contract, and performing our contract with you.
Drawings, measurements, site survey notes, photographs of your property taken for design
Used for: designing and making your project.
Lawful basis: performing our contract with you.
Payment and invoicing details (we do not store full card numbers)
Used for: taking payment, issuing invoices, keeping accounts.
Lawful basis: performing our contract; legal obligation (tax and accounting).
Records of what we agreed, variations, snagging and aftercare
Used for: dealing with changes, defects, complaints and warranty questions.
Lawful basis: performing our contract; legitimate interests in resolving problems and protecting our legal position.
Photographs of your finished project
Used for: our portfolio, website and social media, only where you agree.
Lawful basis: your consent, which you can withdraw at any time.
Email address for updates and news
Used for: marketing messages, only where you have agreed.
Lawful basis: your consent, which you can withdraw at any time.
Website enquiry form and technical data [confirm whether you use analytics or cookies]
Used for: replying to your message and keeping the website secure.
Lawful basis: replying to your message and keeping the website secure and working.
We collect most of this information directly from you. We may also receive it from your architect, designer or builder when they involve us in your project.
Who we share it with
We do not sell your information. We share it only where needed to deliver your project or run our business:
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Subcontractors and specialist suppliers, such as worktop fabricators and installers working on your project, who receive the details they need (name, address, contact number and project drawings).
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Delivery companies and suppliers that need your address to deliver goods.
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Payment providers and our bank, to take and record payments.
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Our accountants and professional advisers, for accounts, tax, legal and insurance purposes.
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IT and software providers that host our email, files and design software.
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Authorities such as HMRC, where the law requires it.
Where a provider handles your information on our behalf, we require them to keep it secure and to use it only for the purpose we give them.
Photographs of your project
We would like to photograph completed work for our portfolio, website and social media. We will ask your permission first, on a project-by-project basis, and we will arrange any visit to your home with you in advance. We will not publish your name, address or the precise location of your property without your permission. You can ask us to stop using images of your project at any time, although we cannot recall material that has already been printed or shared by others.
How long we keep it
We keep personal information only as long as we need it for the reasons above. Our usual periods are:
Enquiries that do not lead to a project
How long we keep it: 12 months after our last contact.
Quotations, contracts, drawings and project records
How long we keep it: 6 years after the project ends.
Invoices and accounting records
How long we keep it: 6 years, as required for tax and company law.
Photographs used with your consent
How long we keep it: Until you withdraw consent.
Marketing email address
How long we keep it: Until you unsubscribe.
When we no longer need information, we delete or anonymise it.
Keeping it secure
We keep your information in password-protected systems and limit access to the people who need it to do their job. If we ever suffer a breach that is likely to put your rights at risk, we will tell you and the Information Commissioner's Office as the law requires.
Cookies
Our website uses only essential cookies, set by our website provider (Wix), that are needed for the site to work, stay secure and count visits. We do not use advertising or tracking cookies. If this changes we will update this notice and ask for your consent where required.
Your rights
Under UK data protection law you have the right to:
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be told how your information is used (this notice);
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ask for a copy of the information we hold about you;
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ask us to correct information that is wrong or incomplete;
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ask us to delete your information, where we no longer need it or have no legal reason to keep it;
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ask us to restrict or object to certain uses of your information;
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withdraw your consent at any time, for example to marketing or photography; and
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ask for information you gave us to be sent to you in a portable format, in some cases.
To use any of these rights, email info@formeighty.co.uk. We will normally reply within one month. Some of these rights are limited where we have to keep records by law.
Complaints
Please tell us first if you are unhappy with how we have used your information, so that we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this notice
We may update this notice from time to time. The current version is always on our website, and this one was last updated on 5 October 2026.
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